Returns & Exchanges
At Complement, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.
Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Drop Off & Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing